CARE SUPPORT WORKER (Shortage Occupation Code: 6145)
This role requires dedicated and conscientious Care Workers to join our friendly team on a full-time basis. We’re seeking caring and compassionate individuals who enjoy interacting with the elderly and assisting them with their daily living activities in their homes or care establishments. It will, therefore, include commutes to different homes. Our care workers will also attend to the personal needs and comfort of the elderly and the infirm with care and support needs of service users within the residential care establishments, day care establishments or in their own homes.
Candidates must be warm and friendly, with a strong work ethic, a positive attitude and a genuine passion for providing service with high quality care and support. The successful candidate will be self-motivated, well-organised and able to work both independently and as part of a team. Proven experience in working with the elderly, in either a paid or voluntary capacity, is desirable for this role. COVID-19 considerations: Full PPE provided.
REPORTING TO
Compliance & Safety Manager or Care Coordinator
JOB HOURS
£20960.00 per annum based on 37.5 hours per week (at 10.75 per hour)
Job Purpose
• To look after the physical, emotional, cultural and social needs of the Clients using a person-centred approach.
• To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights.
• To create and maintain good professional relationships with Clients, their family and friends and other stakeholders.
• To actively support other Care Support Workers
• To adhere to all regulatory and statutory obligations and Tee Plus Care’s policies, procedures and guidelines
• To actively promote a positive, personal and professional profile, ensuring the good reputation of Tee Plus Care at all times.
Responsibilities
• To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities
• To know and understand the care and support of the Client.
• To undertake the tasks detailed in the Client’s care and support plan using a person-centred approach and in the least intrusive way.
• To encourage the independence and motivation of the Client and not foster dependent behaviour.
• To provide input into the care and support plans of Clients by regularly feeding back to the Care Coordinator or Compliance & Safety Manager.
• To assist Clients getting up in the morning and going to bed at night
• To assist Clients to wash, bath and shower.
• To assist Clients to dress and undress.
• To assist Clients to look after their skin, teeth, hair and nails (grooming).
• To assist Clients with toileting, continence management and personal hygiene
• To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment
• To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements.
• To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management.
• To use manual handling equipment safely and correctly
• To take responsibility for the safe handling of property and equipment belonging to the Client
• To maintain good communication and develop effective working relationships with Clients.
• To provide companionship to the Client, actively talking and listening to them about their interests
• To help the Client to maintain contact with their family and friends.
• To accompany the Client on trips into the community.
• To assist the Client to manage their personal affairs.
• To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights
Recording and Reporting
• To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
• To regularly read care and support plans, acknowledging changes
• To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it.
• To promptly report to the office any issues concerning the care, support, wellbeing or behaviour of the Client and update records accordingly
• To continue to monitor where concerns have been reported and recorded.
• To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager.
• To report any complaints to the office and HR and Compliance team.
• To contact the office or Out of Hours if running late
General
• To dress appropriately, wearing uniform and using personal protective equipment provided by Tee Plus Care.
• To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery.
• To attend and participate in regular Care Support Worker team meetings and any other relevant meetings.
• To attend in house and external training pertinent to the role of Care Support Worker.
• To ensure completed weekly timesheets are submitted on time.
• To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the Compliance & Safety Manager or Care Coordinator
• To aim to ensure everyone has equal treatment and equal access to services and employment.
• Any other duties requested by Senior Management, which are within the scope of the post.
Physical Characteristics:
Good general health and level of fitness
Special Aptitudes/Knowledge:
• Ability to support individual and provide high standards of care.
• A clear understanding of issues relating to elderly, infirm or those with
• special needs.
• Previous experience of caring for people within their own environment.
Disposition
An attitude towards others based on respect, dignity and ability to work along or as a team member.
Circumstances
Willing to meet the needs of clients according to individual care plans and in a manner appropriate to their lifestyle. Able to work flexible hours including some evenings, Bank Holidays and weekends.
Qualifications
• A minimum of 6 months’ work experience is essential, and we will support you with full, award-winning training. A warm heart and a caring nature are essential!
• Level 1 Health and Social Care NVQ/Nurse Aid or equivalent
• Clear verbal and interpersonal skills
• Ability to undertake appropriate training in order to achieve NVQ Level 2 Care Standard and other relevant training.
• Willingness to undertake future personal development and career-progress appropriate training to subsequently achieve NVQ Level 3 Care.
• Special Aptitudes/Knowledge:
• Ability to support individual and provide high standards of care.
• A clear understanding of issues relating to elderly, infirm or those with
• special needs.
• Previous experience of caring for people within their own environment is a bonus.
International Applicants
• Part of the relocation support we offer includes, a full onboarding and induction programme tailored to suit each individual’s needs, assistance with NI registration and advice on opening a UK bank account, providing letters of reference confirming employment status where required and airport pick-up.
Benefits
• Competitive Pay Rates
• Work-based training
• 28 days of annual paid holiday on a pro-rata basis
• Auto-enrolment on Company pension scheme
Other Requirements
• English Language (meet the Home Office eligibility requirements)
• Employment History
• 2 references
• ID / Passport
• Right to work in the UK/visa (or ready to apply for one, if you are overseas)
• Enhanced DBS disclosure (if you are overseas, be prepared to carry out regular DBS checks when you are in the UK).
• Other supporting/Relevant qualifications and training.
• Covid Vaccinated
Special conditions attached to post.
• Flexible working, as evening and weekend work is required.
• Own transport.
Send your CV and Cover Letter to the Operations Manager’s contact details below:
TEE PLUS LTD, 8 Grove Street, Peterborough, PE2 9AG | Mob:07576792485 | Email:ashley@teeplus.co.uk